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Pre-call research

Walk into the call already knowing their business.

When someone books, Setupp reads their company's website, looks up the ads they run on Meta and Google, picks out the ones that have run longest, checks their competitors, and writes you a brief with questions to ask.

One booking, researched

Their business, their ads and their rivals, on the booking.

Atlas Run booked a call. Before anyone opened the booking, Setupp had read their website, counted their ads on Meta and Google, and checked who they compete with.

  • A brief you can read in a minute

    What they sell, who buys it, their pricing and their stage, then three things worth raising and three questions to ask.

  • Their Meta ads

    How many are live on Facebook and Instagram, how long each has run, and which have run for 30 days or more.

  • Their Google ads

    Search, YouTube and Shopping ads for their domain, from Google's Ads Transparency Center.

  • Who they compete with

    Up to three competitors, found with a web search, with their own ad counts beside them.

  • The tools on their site

    Ad pixels, shop platform, email tool: whatever their homepage code gives away.

Pre-call research

Their website and ads

Sofia Marchetti, Atlas Run, 9.7

Atlas Run (atlasrun.com), researched 11 Aug

Atlas Run sells running shoes and apparel direct to runners online, with a sock subscription on the side. Most of its paid effort is on Meta and YouTube, and its longest running ads all lead with a 60 day trial, which is likely the offer that sells.

Sells
Road and trail running shoes, running apparel, and a sock subscription at $18 a month.
Customers
Everyday and club runners in the US and the UK, buying online.
Pricing
Shoes from $140. The subscription is $18 a month.
Size and stage
An established online brand, hiring for growth roles and launching in new markets.
Marketing
Meta and YouTube carry most of the paid effort, with Google Shopping behind them. The site runs on Shopify with Klaviyo for email.

Worth raising

  • Their 60 day trial ad has run for 142 days in 4 copies, so it is likely their best performer. Ask what it converts at before pitching new angles.
  • They are launching in three new markets, and every live ad is in English with prices in dollars.
  • Trailmark runs about twice as many Meta ads, mostly customer videos. Atlas Run's are studio shoots.

Questions to ask

  1. Which of the three markets launches first, and does the creative need to be in the local language?
  2. Is the 60 day trial the offer you want to lead with in the new markets?
  3. Who makes your ads today, and how many new ones go live in a month?

Seen on their website

Meta PixelGoogle Ads tagTikTok PixelGoogle AnalyticsShopifyKlaviyo

Meta ads (Facebook and Instagram)

Meta Ad Library

38 active ads on the page Atlas Run. The longest has been running 142 days.

Likely winners: active for 30 days or more, longest first.

  • Run 60 days. Keep them or send them back.142 days running, 4 copies, video

    Every pair comes with a 60 day trial. Free returns, even if they are muddy.

    Open the ad
  • The sock subscription runners keep97 days running, 2 copies, image

    Fresh pairs every eight weeks for $18 a month. Skip or stop whenever you like.

    Open the ad
  • The Ridgeline 2 is back in three widths41 days running, carousel

    Our trail shoe, now in narrow, regular and wide.

    Open the ad

Google ads (Search, YouTube, Shopping)

Ads Transparency Center

64 ads for this domain, from Atlas Run Inc. The longest shown for 210 days.

Competitors and their ads

CompanyMeta, activeGoogleLook
Trailmark81112Meta
Pacer Club249Meta
Summit Gear1247Meta
From 5 sources: their public website and the public ad libraries. Nothing about the person who booked.
A sample report for Atlas Run, a made-up company from the Setupp demo. Every ad and number in it is invented.

How it runs

It starts when they book, and it is done before you look.

  1. 01

    They book with a work email

    Setupp takes the company from a website they give on your form, or from their email's domain. A personal address such as Gmail is skipped.

  2. 02

    Setupp reads and looks it up

    Their homepage, about and pricing pages, Meta's Ad Library, Google's Ads Transparency Center, and a web search for competitors. It takes under a minute.

  3. 03

    The brief is on the booking

    In your dashboard, in the meeting document from Team, and as a CSV with every ad and competitor in it.

An ad still running after 30 days is probably working.

Nobody keeps paying for an ad that loses money. So Setupp lists the ads that have run for 30 days or more first, longest first, and notes when one ad runs in several copies, which usually means it is being scaled. It calls them likely winners, because spend and results are not public for most ads.

About the company, never the person.

Research reads public websites and the public ad libraries run by Meta and Google. Nothing about the person who booked is looked up: no social profiles, no LinkedIn, no search for their name. The booker never sees any of it. The privacy policy says the same.

Questions

Questions about research.

What does pre-call research look up?

When someone books, Setupp reads their company's website (the homepage, plus the about and pricing pages when they are linked) and notes the tools in its code, such as an ad pixel or the shop platform. It counts the company's live ads in Meta's Ad Library and Google's Ads Transparency Center, lists the ones that have run longest, names up to three competitors and counts their ads too, and writes a short brief with questions to ask. Pro researches 100 bookings a month, Team 300 and Business 1,000.

Does research look into the person who booked?

No. It is about the company only. Setupp starts from the domain of a work email address, or a website typed into your booking form, and never from a personal address such as Gmail. Nothing about the person is looked up: no social profiles, no LinkedIn, no search for their name. The research is shown to your workspace only, and the booker never sees it.

How does Setupp know which ads are working?

It does not know for certain, and it says so. An ad that has been running for 30 days or more is probably paying for itself, because nobody keeps paying for one that is not. Setupp lists those first, longest running first, notes when one ad runs in several copies, and calls them likely winners. Spend and results are not public for most ads, so the brief never states them as fact.

Stop taking calls you would have declined.

Connect a calendar, add the questions you already ask on every call, and set your minimum. It takes about twenty minutes, and it saves the half hours you spend finding out a call was never going to work.

Free for one host, for as long as you like. You don’t need a card or a sales call to start.

What you get on day one
  1. 01Multi-recipient invitesfrom Pro
  2. 02Qualification before the calendarfrom Pro
  3. 03A score on every booking
  4. 04An embed that inherits your brandfrom Pro